Shipping Questions And Options
  • Can I resize my tattoo design?

    Yes you can. Most tattoo designs can always be made larger and a good tattoo artist can help accommodate this request. Many tattoo designs can also be made smaller but be sure to consult with your tattoo artist about the best size for your tattoo. Sometimes changes must be made to the design when the size changes to accommodate for lesser or greater amounts of detail.

  • Can you mail me a print-out of my Tattoo Designs?

    Unfortunetly we do not offer this service at this time. If you do not have a printer, you can visit a Kinko's or SirSpeedy and have the designs printed for you. All Tattoo Designs are digital downloadloads.

  • Do I need to print my design on special paper?

    No. Just print your design on any regular paper and bring it to the tattoo artist of your choice. Be sure to bring a print of both your reference image and your stencil.

    Tip - Although it is not absolutely necessary, many people like to take aTattoo Test Drivebefore they get their actual tattoo. Just print your design on our special test drive paper with any inkjet or laser printer and you can see your tattoo on your skin before making it permanent.

  • Does TattooJohnny.com deliver to P.O. Boxes?

    Fedex does not ship to standard P.O. Boxes. However,they can ship to residential P.O. Boxes in rural areas. Some items may be shipped through USPS to P.O. boxes. Click "Calculate Shipping" from your shopping cart to view your shipping options.

  • FedEx has my package but they have not delivered it yet. Why?

    Please contact FedEx at 1-800-GO-FEDEX to obtain further status on your package(s). The priority of delivery within the method of shipment chosen is determined by your local FedEx hub. TattooJohnny.com would always like for your packages to be delivered ASAP. If FedEx is holding them, please contact FedEx.

  • How do I contact FedEx?

    Phone: 1-800-GO-FEDEX (1-800-463-3339)
    Website: www.fedex.com

  • How do I get my FedEx tracking number?

    The tracking numbers are automatically emailed with each shipment. Alternatively, you can check your order status online to find out your tracking number.

  • My FedEx tracking number is not working. What should I do?

    FedEx numbers may go unused if we discover that several items can be packaged together safely. Also, packages are sometimes separated from the rest of their orders and are not scanned by FedEx right away. In either case, please wait a day or two for all items in your order arrive. If they don't arrive, give us a call and we'll be happy to help you initiate the lost package process with FedEx.

  • My Tattoo Design is in my account, but I can't download it.

    - Try both the "Download" and "View In Browser" options.
    - All downloads are in JPEG file format, insure your computer is able to open this file format.

  • What should I do if an item is missing from my order?

    Please verify that you've received a box for each tracking number associated with your order. If all shipments have been delivered but you're still missing an item Contact Customer Service.

  • Why does my reference image look the same as my stencil?

    In many cases the stencil and the reference image will look exactly the same. Certain types of tattoo designs such as tribal images are ready to go and make an excellent stencil for tattoos. Color images and shaded images should always have a separate stencil. Tribal and black designs often already function as a stencil.

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